Legal
Terms of Service
Last updated: January 1, 2026. These terms govern your use of the Kaufman Labs website and our clinical research recruitment services.
1. Acceptance of these terms
By accessing kaufmanlabs.com, submitting an eligibility form, or otherwise communicating with Kaufman Labs, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the site or submit your information.
2. SMS / Text Message Communications
If you opt in to text messages, you consent to receive recurring automated service updates, account notifications, and — where you separately opted in — marketing messages from Kaufman Labs at the phone number you provided.
Message frequency varies. Message and data rates may apply according to your mobile plan and carrier.
You may opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at info@kaufmanlabs.com. After you reply STOP, we will send one confirmation message and then stop sending texts to that number.
Consent to receive text messages is not required for purchasing products or services, and it is not a condition of being screened for or participating in any research study.
Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier's network and on factors outside of our control.
To stop receiving messages after changing phone numbers, or if you believe you are receiving messages in error, email info@kaufmanlabs.com.
3. Not Medical Advice / Not a Healthcare Provider
Kaufman Labs is a clinical research recruitment service. We are not a healthcare provider, hospital, clinic, or pharmacy, and we do not practice medicine. Nothing on this site — including any article, study description, or communication from our team — constitutes medical advice, diagnosis, or treatment.
Content on this site is general information about the clinical research process. It does not describe the risks, procedures, or eligibility criteria of any particular study. Always consult a qualified healthcare professional about your own health, and never disregard or delay professional medical advice because of something you read here.
Eligibility for any study is determined solely by the research site conducting that study, following its own screening process and informed-consent procedures. Participation is voluntary, and you may withdraw at any time. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
4. Acceptable use
You agree to provide accurate, current information about yourself and to submit information only for yourself or for someone you are legally authorized to represent. You must be 18 or older to submit a form on this site.
You agree not to: use the site for any unlawful purpose; attempt to gain unauthorized access to our systems or data; interfere with or disrupt the site; scrape, harvest, or bulk-collect content or contact information; upload malicious code; impersonate another person; or use automated tools to submit forms.
We may suspend or refuse service to anyone who violates these terms or submits fraudulent information.
5. Intellectual property
The Kaufman Labs name, logo, site design, and original written content are owned by Kaufman Labs and protected by applicable intellectual-property laws. You may view and share our content for personal, non-commercial purposes with attribution. You may not reproduce, republish, or create derivative works from it for commercial purposes without our written permission.
6. Disclaimers
The site and our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that you will be found eligible for any study, that any study will be available in your area, that any particular compensation will be offered, or that the site will be uninterrupted or error-free. Study availability, criteria, and terms are set by the research sites and sponsors and can change without notice.
7. Limitation of liability
To the fullest extent permitted by law, Kaufman Labs and its officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising from your use of the site or our services.
To the fullest extent permitted by law, our total aggregate liability for any claim relating to the site or our services will not exceed one hundred U.S. dollars ($100). We are not responsible for the acts, omissions, medical care, or decisions of any research site, sponsor, investigator, or healthcare provider.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
8. Third-party sites and services
Our site may link to third-party websites or research-site portals that we do not control. We are not responsible for their content, practices, or privacy policies. Review their terms before providing any information.
9. Changes to these terms
We may update these Terms of Service from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and continued use of the site after changes take effect means you accept the revised terms. Please review this page periodically.
10. Governing law
These terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute will be brought in the state or federal courts located in California.
11. Contact us
Questions about these terms? Contact Kaufman Labs at info@kaufmanlabs.com.